That’s the essence of the phone call I get from clients.  Nice.  Doesn’t tell me a thing other than I might be able to send a Whopper invoice. “Too Many” rejects is a value judgment. But they can be real profit wasters if you’re not careful.  If you hear this cry of anguish read on. Continue Reading »

When looking at changeovers from one job to the next there is a long set of arguments on how to fix it.  Ultimately it boils down to money.  Where your company’s money is best spent?
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